Pros
Is good just to gain experience, but NOTHING else
Cons
The company is being poorly managed by Wolf of Wallstreet Wanabes, the customer have to be on calls for upto 3 hours for solving a simple thing because the company presures all employees into sales and to pitch upto 4 things that are mandatory on every call otherwise you get fired if not, this overwhelms the customer on every single call and most agents are just trying to get off the call as fast as possible to get the next one and get a sale bonuses because otherwise they will be fired and of course the bonuses are just an incredibly dumb structure that makes you loose them if you don't comply with just one. On the other hand, a bug chunk of sales reps and technicians do shady things straight out scamming people not telling them the trial period or lying about it, then Customer Loyalty department have to handle thousands of calls per day solving this issues where more money is lost than gained. It is just ridiculous. The employees in nearly all departments are put on a co-dependant bonuses scheme that never provides evidence of fail and is straight out a thief because basically the so called bonuses sould be our full salary but instead if you fail in a so called documentation rating, you will not receive the schedule bonus and the x y or z bonus that they made up and takes a big chunk, around 30% of your expected gains.