Too big, too fast - Customer Care Representative Vivint Employee Review

2.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Great access to employee discounts from a variety of companies. The main office has a bunch of perks apparently, although they weren't available at the satellite office I worked in. However, if free food and rewards are your thing, it's a great place to work.

Cons

The high turnover means the supervisors tend to be 20-year olds who have been there a few months longer than anyone else. They tend to lack management skills, people skills, and the urge to actually do their jobs. My supervisors had a tendency to roll in late and act like it was the world's biggest inconvenience if you asked them to actually, you know, do their jobs.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Atmosphere, good leadership. Free lunches.

Cons

Days can be long and hard.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

There is free lunch on site, which is usually just a hamburger, or some sort of shredded meat on rice and beans.

Cons

There is increasing amounts of corporate red tape personal biases which have killed the innovative culture. Getting things like a half decent computer are near impossible. There is more and more pressure to take quality shortcuts in order to make cheaper devices to hawk to customers.

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