Credit Associate - Credit Associate Von Maur Employee Review

4.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a pretty good discount, time and a half on Sundays, decent insurance benefits, the pay is about average for the work done. Most major holidays Von Maur is closed, which is really a big deal being retail. I know everyone has this as a con but im going to put it here in the pros-- while it is ever so strict i do like the fact that dress code does allow you to pick your style and colors you want to wear. Yes, for women it is a skirt or dress, but personally I would much rather have the freedom to pick than have a dress code where i had to wear khakis and navy blue everyday. Hosiery is required, but there is an additonal discount on hosiery at the store. The credit department is essentially a call center that does data entry and processing in between calls. For the most part there is enough time in the day to get everything expected of you done. Most of the calls we get are pleasant, unlike other call center environments i rarely have to escalate a call. Most days i like my job.

Cons

Every company is going to have some down falls, water is not allowed at your desk even though you are spending an 8 hour shift talking. It seems to be a struggle to get everyone on the same page which can be a little frustrating.

Explore other reviews about Von Maur

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, nice hours, customers always happy

Cons

Pay was a bit low.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount- 20%. Can't find anything else positive!

Cons

1.Schedule is all over the place 2. Have to do truck twice a week with 0 help and just 1 person per dept. 3. Worst benefits EVER, pto given out every quarter which makes it hard to plan any time off.. you get like 20hrs every quarter... 4. Not allowed to take any unpaid time off.. 5. You get points for being late 1 minute, yes 1 minute and you get an tardee.. 6. Wannabe Micromanagers. 7. Managers hired straight out of collage with 0 work experiance who try to tell ppl with 20+ retail experiance how to do their jobs. 8. 0 communication and that is about anything.. if your co worker from your dept. Calls sick that day , you are not told but have to ask yourself when you see that they are not there.. 9. Dress code is a joke. Mr.VonMaur is stuck in the 80s.

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