One of the Worst Retailers You Could Work For. - Department Manager Von Maur Employee Review

1.0
Jul 10, 2017
Recommend
CEO approval
Business Outlook

Pros

- Off on the holidays - Sundays you earn time and a half

Cons

- Associates (excluding cosmetics and shoe sales people) only get 1% commission (why would this drive anyone to sell) - Hourly base rate for regular associates is very low - If you are a female, you must wear panty hose to every shift, and you cannot wear cap sleeves (strict dress code) - If you are a male, you must wear a suit to every shift - You cannot have water on the floor whether it is in a water bottle or not (I had an associate nearly pass out due to dehydration) - Turnover is absolutely terrible - If you are 1 minute late, they count it as late. There is no mercy whatsoever (You only get 24 tardies till termination) - Staffing is always low (There are often times when you will be overseeing two large departments for the whole night) - Corporate executives care more about the money and business side of things rather than their employees (Employees are the first people customers see. If you keep the employees happy, the customer will be happy) - Executives will fire associates for the smallest things, even if staffing cant afford it, which leads to other associates overdoing themselves which then leads to turn over (Its not rocket science) - You never know where your sales are at for the day because there isn't an easy way to check them. Instead results are printed out the next day and then formed into an unnecessarily large book for you to go through every morning. (The technology side of Von Maur is stuck in the 80s. There are easier and more efficient ways to do things, Von Maur) - They encourage you to be an emotionless robot (There were times when executives asked for great sales people to calm down their personality) - You cannot use a Saturday or Sunday for PTO - There aren't special incentives for opening VM charge cards until you open twenty in one CSIP/Pay period - Department managers are more so supervisors than an actual manager (The chain of command is so difficult and complex when it doesn't need to be, DM's will be the last to hear any important information) - You end up doing a lot of things that aren't in your job description as an associate and a manager - There are times when you can be scheduled eleven days in a row and the executives will tell you they can't do anything about it (Which is illegal I'm sure)

Explore other reviews about Von Maur

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, nice hours, customers always happy

Cons

Pay was a bit low.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount- 20%. Can't find anything else positive!

Cons

1.Schedule is all over the place 2. Have to do truck twice a week with 0 help and just 1 person per dept. 3. Worst benefits EVER, pto given out every quarter which makes it hard to plan any time off.. you get like 20hrs every quarter... 4. Not allowed to take any unpaid time off.. 5. You get points for being late 1 minute, yes 1 minute and you get an tardee.. 6. Wannabe Micromanagers. 7. Managers hired straight out of collage with 0 work experiance who try to tell ppl with 20+ retail experiance how to do their jobs. 8. 0 communication and that is about anything.. if your co worker from your dept. Calls sick that day , you are not told but have to ask yourself when you see that they are not there.. 9. Dress code is a joke. Mr.VonMaur is stuck in the 80s.

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