Pros
Time and half on sundays No holidays One weekend off a month Pays higher than minimum wage Shoes makes 10% commission (you WILL make more money here than any other retail job). Promotes only from within, so advancement is easy if you want to advance. The customers are typically very nice and cooperative and easy enough to handle. You get $10 if you get a customer compliment. If you want more hours, they will give them to you. Benefits (Heath, dental, + life insurance)
Cons
Dress code is old fashioned Policies + procedures also super old fashioned Can't request days off months in advance unless you have vacation time 5 sick days a year You need to maintain 15 hours (part-time) or 35 hours (full-time). You won't be able to request a day off if you will fall below that mark. You have to have "vacation time" built up before you can request it off and not have it count against you as well. They do not trust the associates to do their jobs, management is definitely always watching you. You have monthly reviews to see your sales numbers and stats, so you're constantly worried about your performance. You have to do 1 "contact" (following up with customers either by phone or writing them a letter) for every 8 hours you work, which is not only tiresome but useless as it makes most people not want to come back, because they have the store constantly calling them and reaching out to them. You have to maintain a "follow-up book" of customers as well, where you take their information and call them when new styles of their selected brands come in. Also very bothersome, and difficult to find people who want to even commit to that. My sales have been through the roof (125%+ above goal) since I started (8mos ago), but I have been penalized twice already for not upholding their other stupid customer service standards. Everyone who works there is like 35+, so if you're young, expect to be babied.