Pleasant - better than most department stores. - Customer Service Von Maur Employee Review

3.0
Jan 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Pays time & a half for working on Sunday. Closes at 9:00 pm, even during the Christmas holidays. No crazy working hours (i.e. open 24 hours straight, early morning door buster hours, etc).

Cons

The Tess system for scheduling is ridiculous & cannot take into consideration that you have worked more than 8 days in a row & need a day off. It schedules very odd lunch/dinner breaks.

Explore other reviews about Von Maur

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, nice hours, customers always happy

Cons

Pay was a bit low.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount- 20%. Can't find anything else positive!

Cons

1.Schedule is all over the place 2. Have to do truck twice a week with 0 help and just 1 person per dept. 3. Worst benefits EVER, pto given out every quarter which makes it hard to plan any time off.. you get like 20hrs every quarter... 4. Not allowed to take any unpaid time off.. 5. You get points for being late 1 minute, yes 1 minute and you get an tardee.. 6. Wannabe Micromanagers. 7. Managers hired straight out of collage with 0 work experiance who try to tell ppl with 20+ retail experiance how to do their jobs. 8. 0 communication and that is about anything.. if your co worker from your dept. Calls sick that day , you are not told but have to ask yourself when you see that they are not there.. 9. Dress code is a joke. Mr.VonMaur is stuck in the 80s.

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