Pros
o merchandise is nice o base pay is decent and competitive o hours of operation --- no extended holiday hours
Cons
It's hard to know where to begin because there are so many... o The turn over rate is the highest of any company I have known or worked for. People get fed up and leave. Yet, upper mgmt doesn't appear not to be concerned, as associates are viewed as expendables. A batch leaves, a new one comes in... o The floor and store managers are absolutely clueless as to how to run a business. They lack experience, education, and leadership skills. They focus on meaningless complaints and dated policies, while the things that matter are completely ignored. It seems like you're caught in a time warp --- they don't seem to get even the most basic of management principles. An associate said they are referred to as Von Martians --- meaning they don't think for themselves. They drank the cool aid, and are blind to what is truly going on. o TESS is a system that is cumbersome, and inflexible. It is a poor substitute for magagement o They prefer that you call in sick, rather than asking for necessary time to address a family or personal concern. They will happily have you work over, then deny a request for time off. o Mgmt is extremely impersonal. They don't appear to care for associate at all. Everything is one sided ---- everything is about the store, and employees don't count. o the Heroic program is a joke ---- associates have their friends call in for $10,00 o The dress code is from the 50's ---- making associates look worn and dated