Pros
Nice benefits. 401k offered. Paid vacation and sick time is fair. wonderful co workers. Holidays off with pay. Time and a half on sundays. Will sometimes open early but never stays open late. Promotes from within.
Cons
Will not take suggestions or feedback from employees. They support the customer over the associate in every instance. Upper management gets younger and younger and not enough time with the company. Can be overly strict. Employees walk on eggshells. Sales goals can be too high. There is no return policy. Customers return things obviously worn, sometimes a year later. This goes against associates sales goal for some reason and creates high stress levels. New electronic scheduling system (tess) makes no sense. It is scheduling 9 and 10 hour shifts, sometimes 8 and 9 days in a row. It schedules lunches too, sometimes an hour after punching or 6 hours after punching. It has sadly created unhappy, exhausted employees who no longer go the extra mile for the company. A shift is now like doing time.