Customer Service Associate - Anonymous employee Von Maur Employee Review

2.0
Jul 21, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful store. Suitable holiday working hours that enable you to have a personal life. Paid time and a half for working on Sundays. Company's customer service of free gift wrapping and free shipping.

Cons

Extremely low traffic of actual shoppers in this store, which means less sales and less ability to meet sales goals. Pay scale not on par with the other department stores in the same mall. Very outdated dress codes, especially for women if you have to do any bending or lifting for your job. Males that work as seasonal gift wrappers in customer service, have to wear a suit and tie along with a Von Maur smock, which looks absolutely ridiculous. Fashion selections are not "fashionable" nor "trendy". Sales employee's are promoted way too quickly into management positions, without ANY previous management experience, skills nor training.

Explore other reviews about Von Maur

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, nice hours, customers always happy

Cons

Pay was a bit low.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount- 20%. Can't find anything else positive!

Cons

1.Schedule is all over the place 2. Have to do truck twice a week with 0 help and just 1 person per dept. 3. Worst benefits EVER, pto given out every quarter which makes it hard to plan any time off.. you get like 20hrs every quarter... 4. Not allowed to take any unpaid time off.. 5. You get points for being late 1 minute, yes 1 minute and you get an tardee.. 6. Wannabe Micromanagers. 7. Managers hired straight out of collage with 0 work experiance who try to tell ppl with 20+ retail experiance how to do their jobs. 8. 0 communication and that is about anything.. if your co worker from your dept. Calls sick that day , you are not told but have to ask yourself when you see that they are not there.. 9. Dress code is a joke. Mr.VonMaur is stuck in the 80s.

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