Don’t bother - Customer Service Associate Von Maur Employee Review

1.0
Aug 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Met three wonderful associates there. That’s about it.

Cons

1. Executives do not take associates complaints of DM bullying and abuse seriously. 2. There’s a lot of micromanaging and some DMs think they are as high up as the executives to go around making rules for other departments. 3. The new policy where if you leave more than 2 hrs before your shift is over, the day counts as an absence and you won’t get paid, isn’t that ILLEGAL?! Emergency’s happen, life happens. 4. They don’t pay enough to deal with the toxic culture they have cultivated. 5. Congrats on AlLoWiNg woooman to wear pants in 2019. VeRy nice of you. *eye roll* 6. If you are lessor liked employee and especially by your DM, they won’t work with you, especially if you want to move Departments to not work directly under the person bullying you. Good luck if you decide to work here, may the odds be ever in your favor.

Explore other reviews about Von Maur

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, nice hours, customers always happy

Cons

Pay was a bit low.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee discount- 20%. Can't find anything else positive!

Cons

1.Schedule is all over the place 2. Have to do truck twice a week with 0 help and just 1 person per dept. 3. Worst benefits EVER, pto given out every quarter which makes it hard to plan any time off.. you get like 20hrs every quarter... 4. Not allowed to take any unpaid time off.. 5. You get points for being late 1 minute, yes 1 minute and you get an tardee.. 6. Wannabe Micromanagers. 7. Managers hired straight out of collage with 0 work experiance who try to tell ppl with 20+ retail experiance how to do their jobs. 8. 0 communication and that is about anything.. if your co worker from your dept. Calls sick that day , you are not told but have to ask yourself when you see that they are not there.. 9. Dress code is a joke. Mr.VonMaur is stuck in the 80s.

See reviews by: Helpful|Rating|Date|All