Pros
The employees were so SO nice and great to work with. They were always willing to help each other out when needed. Management knew their employees by name, which made it seem like they cared.
Cons
TESS is awful. It does not take into account the distance away that people live. I lived 45 minutes away, so when TESS scheduled me for a 3 hour shift (6-9= no sales) I would be driving half the amount of time I would be working. The company should have reviewed employees' opinion on the TESS system before implementing it. The computer system is very outdated. They are too strict about sales goals and do not take into account the hours worked or the crappy economy. There were never enough employees to cover their own department. Everyone had to cover everyone else's department. Customers are coming in expecting to have an "expert" on the clothes they are buying. Overall there were just some issues with Von Maur, not just specifically my store.