2.0
Jun 27, 2012
Former employee, more than 3 years
Los Angeles, CA
Recommend
CEO approval
Business Outlook
Pros
Nothng really good aside from great co-workers.
Cons
Micro-managed environment. Customer service is important to win customer loyalty, but the Superior Service program is a joke.It's demeaning, lowers moral, and no matter how much management pound it in you to act natural it's still fake. Mystery shopper sees it, you get dinged on a point, you best be prepared for retribution from management.