3.0
Nov 11, 2024
Former employee, less than 1 year
Austin, TX
Recommend
CEO approval
Business Outlook
Pros
Free snacks, nice environment, some nice coworkers.
Cons
Horrible training, trained about customers that weren’t our primary customer.
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Users say... "A solid tech company with a good website that offers great benefits if they will actually hire you on full time." "The people at HomeAway are great to work with!" "The culture is great and overall morale is high despite the large acquisition by Expedia." "Work life balance is good" "HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling."
Users say... "The Customer Experience Department has poor management." "There are inexperienced managers who aren’t given training before giving them leadership roles." "High burnout rate, leadership seems ok with this and is planning on leaning on this high attrition as they role out more and more off" "Also the upper management was aloof and disconnected from staff." "Communication is complicated by language and location."