Pros
I'm shocked that reviews below felt so shut out by the executive team. I never hesitate to pop my head into any of the C-level team's offices to ask a questions, make a suggestion, or just to say, "Hi". This goes for every employee. In that sense, it's a great culture. I feel like ideas are heard. In fact, they've been encouraged and welcomed. I will say though that ideas are not acted on impulsively and they will be thoroughly combed through--I consider this a positive and a good exercise in critical thinking. This may be why some people have felt unheard at times. I'm in sales, so it's certainly possible this is pure optimism in forecasting the opportunity landscape, but it seems there is a very real chance for this company (in this industry) to 10x in size.
Cons
Alluded to above, this industry is challenging. The mechanics in how our customers buy is challenging (the corporate/franchisee shared decision model). There are a lot of points for potential failure in the business relationship with our clients--all they need is one failure point to get frustrated and upset (which over the years has spread some negativity, for sure). However, these are things that recently WAND has set out to improve, and it feels like there is a good basis and momentum on those improvements.