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      WEX

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      WEX reviews

      Typical customer service job - Customer Service Agent WEX Employee Review

      3.0
      Mar 19, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonuses and opportunities available, but you have to meet their metrics

      Cons

      They outsourced a lot of jobs to the Philippines, so I’m not sure how secure the jobs are nowadays.

      Explore other reviews about WEX

      5.0
      Jun 24, 2026
      Sr. software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits work life balance

      Cons

      very good work but less ai

      1.0
      Jun 25, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO, 401k match, remote work, the people.

      Cons

      Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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