Good and Not So Good - Customer Service Representative WEX Employee Review

2.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

You get 20 days of PTO--awesome. Coworkers were generally friendly.

Cons

Pay, management can block you from being considered for certain positions in the company even if you apply for them, very inflexible in addressing problems with company practices related to handling certain situations (especially in COBRA Customer Service),

Explore other reviews about WEX

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunities internally Decent Benefits

Cons

Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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