Great place with great people - Customer Service Representative WEX Employee Review

5.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

-Great paid time off -Fantastic pay and room for advancement if you work for it. -Nice yearly bonus -Great coworkers

Cons

-Mediocre communication from management. -Adding more customers than current reps can handle, causing overworked employees.

Explore other reviews about WEX

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, 401k match, remote work, the people.

Cons

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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