Not what was discussed in interview - Customer Service Representative WEX Employee Review

1.0
Jan 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Pto Given computer to work through. Nice co workers Good if you are in huge need of job

Cons

He will tell you .10 percent of work load The amount of work and partners you are required to take up is intense. Pay is not worth four partners, along with being e-mail trained and sr trained.

Explore other reviews about WEX

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, 401k match, remote work, the people.

Cons

Constant pressure to prove you’re using AI, do more with less culture, consistent layoffs and reorgs, poor communication, unclear direction, unrealistic goals all for a 2% raise. Zero chance for advancement.

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