Fast Paced - Customer Service Team Lead WM Employee Review

5.0
Jan 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits. The work is fast paced. I appreciate having support from my fellow leads and team supervisors. There is room for growth.

Cons

The pay is low. It's only slightly more than a rep makes. With minimum wage increasing, it's close to outpacing pay for jobs such as this. There was also very little training for this role.

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WM Response
3y
Thank you for taking the time to submit a review. We are happy to offer our employees opportunities to grow within our many departments. We value all feedback and love to hear recommendations on how we can provide the best possible work experience for our employees.

Explore other reviews about WM

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady Schedule Management is easy to work with

Cons

4am start time Must follow all rules

2.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, benefits are good and Waste is a solid industry that is not going anywhere.

Cons

Management only has the bonus on their mind, toxic management, centralization of support teams causing confusion

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