Solid company overall but does have faults - Dispatcher/Router Combo WM Employee Review

4.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits overall make it worthwhile and the fact that this position is a Monday through Friday position with options to work on Saturday. The pay is fair enough depending on the role you play. Depending on the office you are in there may or may not be an abundance of overtime.

Cons

They will pigeon hole their good employees and only with the threat of quitting will they then throw everything at them to keep them. They do burn out the good ones and very little thanks comes their way. Slackers seem to skate by and only when it’s overwhelming obvious do they take action. Favoritism has been noticed and if you don’t play their game then you will just be one of the flock. In dispatch it’s hard to move up since the management level positions are so few and rarely do they leave to make room.

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WM Response
3y
Thank you for taking the time to leave such detailed feedback. We are sorry to hear that your experience working at WM has not been completely positive. We value all feedback from our employees and love to hear recommendations on how we can cultivate a more positive work experience.

Explore other reviews about WM

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady Schedule Management is easy to work with

Cons

4am start time Must follow all rules

2.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, benefits are good and Waste is a solid industry that is not going anywhere.

Cons

Management only has the bonus on their mind, toxic management, centralization of support teams causing confusion

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