Remote work is the only benefit. - Unprofessional and Disappointing WP Engine Employee Review

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working remotely is the only pro

Cons

Management in the purchasing department is mean about suppliers they deal with, promotes favouritism and are firing whoever they don't like. 3 employees were fired before being bullied and unprofessionally spoken to.

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WP Engine Response
1mo
Employee feedback plays an important role in helping us identify opportunities for improvement and strengthen the experience we create for our teams, so we appreciate you taking the time to share your perspective. While we're glad to hear that our virtual-first work model has been a positive part of your experience, we're sorry that other aspects have not met your expectations. Concerns related to leadership, team dynamics, and workplace conduct are taken seriously. Although we cannot discuss individual situations in a public forum, we have established processes for reviewing issues when they are raised and are committed to evaluating feedback thoughtfully and fairly. If you have not already done so, we encourage you to connect with your Employee Experience Business Partner. They can better understand your experience, discuss your feedback in more detail, and help ensure your concerns are appropriately addressed.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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