Leadership decline, low morale - Software Engineer WP Engine Employee Review

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Work-life balance Good front line managers and employees

Cons

Continuous layoffs that are poorly handled. Morale across what's left of the many departments impacted is at all-time lows. Leadership is out of ideas aside from AI, raising prices and cutting jobs. They make poor investments that harm the business, and devalue the once stellar support, which used to be WP Engine's main selling point. Product is stale, poorly priced and packaged. Leadership no longer cares about its people and isn't interested in communicating transparently.

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WP Engine Response
1w
Thank you for sharing your experience with us. We're pleased to hear that you value our remote-first work model, work-life balance, and the support of your manager and colleagues. We're sorry to hear that recent organizational changes have negatively impacted your experience. We recognize that organizational changes can have a significant impact on employees and teams, and we understand the importance of clear, thoughtful communication during those times. We remain committed to listening to employee feedback, staying transparent, sharing information as soon as possible, and creating an environment where employees feel supported, informed, and valued. Thank you again for taking the time to share your perspective. We encourage you to speak with your Employee Experience Business Partner or anyone on the EE team to help us learn more about your concerns.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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