Protective of Culture, Amazing Company, CEO is incredible - Sales WP Engine Employee Review

5.0
Jan 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Team culture, the family vibe & the real feeling of "Be Here Be You". Having worked for a company with a terrible reputation, its been a breath of fresh air working for someone who genuinely cares about you and your well being. The country manager here in Brisbane has been a wonderful influence and mentor throughout my time here and nothing is too much trouble. Senior leadership based in Austin are extremely approachable & the teams in the London and Austin office always make time to catch up to have a 1-1 and share ideas. Career development is extremely important to the company and is one of the core values "where the best get better", they genuinely want to invest in your future here at WP Engine. You will need to be prepared to word HARD, this is not any normal sales position and for the first 6 months you will need to prepare to commit fully to training, development and out of hours learnings. Its worth it. We still have a start up feel here, so the team is very much like a family, we are all fiercely protective of one another and like any family there can be conflicts. These don't tend to last long as we all are trying to get to the same goal. Advice to anyone considering WP Engine; - Be prepared to work hard (and I mean REALLY hard) - You will need to be driven and motivated - Be your most authentic self from the very beginning - Always ask for help and guidance, but be prepared to come up with your own ideas as well

Cons

Sometimes the communication from head office can be slow and we have to find out or schedule meetings to get all the new information on product releases ect.

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WP Engine Response
6y
Thank you so much for your feedback. We’re so pleased to know that you’ve had such a positive experience with our Brisbane team! Regarding communications across global offices, we do recognize that can be a challenge as we grow and scale as a company across timezones. We are working to try to bring as close to real-time updates to the team in Brisbane where possible.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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