Culture at forefront. Career progression promises kept. - Solutions Engineer WP Engine Employee Review

5.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture is amazing in the office and the company makes conscious steps to keep it open, honest, accepting, diverse and supportive. It truly feels like you are part of a family, and while the work can be difficult at times, there is the support there that you know everyone, from managers to your fellow colleagues, is going to do what they can to have your back. There's no toxic competition here, especially rare in a predominantly sales dominant environment. The executive team is amazing, special shout out to the CEO, Heather, who has a supernatural power to remember you as a person, and even your family, and your hobbies, and is so easily accessible and personal. Finally, the company has kept every promise it's made in terms of my career progression and personal growth, which allows me to plan my life and my family's life with security. If you are lucky enough to make it through the many interview rounds and find yourself joining the family, grab the opportunity with both hands.

Cons

What you gain in benefits, culture, growth, learning and work life balance, you give up a little in terms of remuneration. While HR says that the pay rates are competitive, there are definitely organizations that pay more out there. That being said, it depends on your priorities, and for most of the people that end up at WP Engine, that slight pay improvement doesn't make up for the other benefits. Also processes are becoming increasingly rigid, policy driven, and so, WP Engine is no longer as agile as it used to be. However, that's what you exchange for a more resilient organization, and that's to be expected once you're a company edging on nearly 1000 employees.

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WP Engine Response
6y
Hear, hear! Thank you for your feedback!

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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