Seems great, at first… - Anonymous employee WP Engine Employee Review

2.0
Feb 9, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly excellent people to work with - Inclusive, with strong employee resource groups - Great office space and general work environment - Really good work/life balance - Benefits are good - Culture is definitely better than a lot of other large companies

Cons

- Did extremely little to help employees during Covid, despite the company both saving money on office expenses and regularly hitting sales goals - The company talks a big game on DEI, but beyond simply maintaining a non-discriminatory workplace, it's mostly performative - ERGs and related DEI action is mainly driven by employees, not the company - Managers and department leaders are extremely hit and miss; some are amazing, some only make themselves look good and throw their reports under the bus or even block their career progression to keep reports where they want them - HR is more interested in maintaining the absence of conflict than actually doing the right thing - The hiring/interviewing process is both biased and very long - They'll use your geographic location to justify paying you less - Review process is extremely slanted -- "we expect people to exceed expectations" is one of many ridiculous excuses I heard for avoiding giving people a raise or promotion - Their referral process is toxic and annoying; they encourage employees to spam social media for a chance to earn money from a clicked link, rather than fostering a culture where employees refer people who they actually know and trust

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WP Engine Response
5y
We appreciate your feedback and the many positive attributes of our culture that you noted. Diversity, Equity and Inclusion, as you mentioned, have historically been driven by our ERGs. We recognized that as an area most worthy of investment and are happy to share that we recently hired a new DEI leader who joined in early January. She will be responsible for driving our efforts, and we expect that she will be able to help take our focus on DEI to the next level. We are sorry to hear that your experience hasn’t matched that of many of our employees and that your experience during the pandemic and working from home was not a positive one. We are committed to making WP Engine a great place to work and your input is appreciated regarding areas we can continue to improve.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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