Best company I have ever worked for IMHO - Support Engineer WP Engine Employee Review

5.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

WP Engine has great benefits, they show how they really care about their employees. Every day brings new challenges that are engaging and cause you to keep learning. I work around a group of motivated and fun people that work as a team to help make sure that our customers are happy. Our CEO walks in every morning with a smile on her face, knows the names of just about everyone here and takes a moment to ask how you are doing, not how the queues are, but how I am doing as a person and how my family is. They feed us all the time. Not only is there a pantry full of snacks, there is a soda machine, stuff to make sandwiches and most time lunch is catered (4/5 days out of the week). We have unlimited PTO but just about everyone loves working here so much that we take less PTO then jobs where you get two weeks off per year. Full medical, dental and vision insurance, 100% paid by WP Engine.

Cons

A few co-workers are difficult to interact with, don't embrace our culture or work ethic. To some extent I feel like those individuals will eventually drop out and not affect the work environment. If you can manage to keep your distance you can really enjoy the people that really care about doing a good job and making the culture better.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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