Just look on Guru - Account Manager WP Engine Employee Review

3.0
Nov 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Very clear and defined process. Anything you may need can be found online on Guru. Female CEO. Ok-ish benefits. Bribed with gift cards.

Cons

Tons of middle management that won't support you; but who needs management when you can just look at Guru. Sales team is a complete boys club and will promote based on favoritism. Unsure about the larger organization but sales is a revolving door. Always putting people on PIP, bribing people to leave with low severance packages, and constantly interviewing for the always available vacant positions. Sales managers applaud reps for working weekends, holidays, after hours, etc. Will not disclose during interview process that you will be asked to cover the team during holidays. Ask you to pick up leads/deals during off hours and get zero commission split. HR seems to be clueless and make it clear they are there to support the company not the employees and openly side with leadership on any concerns regardless if they have heard your side of things. Constant changes in company direction, culture, product, etc. Wages on the lower side of industry standards. If you do even make your commission, the company always find a way to make sure you don't get your full OTE. WPE must have a referral program with Amazon because WPE is so quick to throw Amazon gift cards your way instead of giving you a raise. Amazon gift cards for everyone!

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WP Engine Response
2y
Thank you for sharing our feedback, as it guides our continued growth. We would welcome the opportunity to speak with you about your feedback. We genuinely regret that your experience was not in line with our usual employee experience, if you are comfortable doing so, please contact your EE Business Partner to discuss your concerns.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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