Lipstick on a pig - Anonymous employee WP Engine Employee Review

1.0
Jul 12, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are nice. Pet insurance, wellness money, generous PTO

Cons

Where to begin? Stressful quotas, unrealistic expectations, insincere leadership, and favoritism towards certain representatives. It's disheartening when many fail to earn commissions, yet still subjects its employees to undue pressure. Micromanagement has increased, despite claims of trust. They've even requested these Glassdoor recommendations. Every day, more people leave. I just wish this place was still like when I first started—fun, light-hearted, and with a positive culture. I suppose as it grows bigger, it's harder to hold onto who you really are.

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WP Engine Response
2y
We appreciate you taking the time to share your experience thus far at WP Engine. While we're glad to hear you enjoy our benefits and wellness programs, we're very concerned to hear your experience related to performance expectations and leadership/team management. We're certainly aware that employees feel more pressure to hit quotas as we approach the end of the month and are currently reviewing our structure to better allow our Sales Team to meet their goals and feel supported. Your comment related to us asking employees for Glassdoor recommendations is incorrect. We do not solicit recommendations, rather we encourage employees to utilize Glassdoor to share feedback regarding their experience, whether positive or constructive. Soliciting positive reviews is antithetical to our Core Values, would prevent us from being able to address concerns, and would hinder our ability to create the best experience for our employees. If you're comfortable doing so, we'd encourage you to reach out to your EE Business Partner to share this feedback and any other thoughts you have, as we take things like this very seriously and would like the opportunity to hear more and do what we can to make it right. We hope to hear from you and just want to thank you again for sharing these concerns with us.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

1
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WP Engine Response
1d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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