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Growing Pains - Senior Sales Development Representative (SDR) WP Engine Employee Review

3.0
Sep 16, 2024
Senior sales development representative (sdr)
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Work like balance for those not in leadership or account management Team members are awesome to work with

Cons

90% of the good leaders have left the org Recreating the wheel due to turnover Culture has taken a hit due to internal churn Take forever to get compensation adjustments Used to support growing into other departments- now theres only one path. Hard to trust leadership in the entry level role.

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WP Engine Response
1y
Hello and thank you for taking the time to share your experience and feedback. While we're glad to hear you've had such a positive experience with our benefits, work/life balance, and the people here are so wonderful to work with, we're really sorry to hear your concerns about our culture, growth and development, and retention here at WP Engine. While a certain amount of turnover is healthy and expected in any business, ours is below the industry standard. If you're comfortable doing so, we'd encourage you to reach out to your EEBP, our DEI Team, or anyone else on the EE Leadership Team to share more about your experience so we can work to address these concerns. Thank you so much again for taking the time to share, we hope to hear from you.

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Technical support specialist
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
1.0
Jul 17, 2026
Software engineer
Recommend
CEO approval
Business Outlook

Pros

Remote. Great people. Decent benefits. Nice work/life balance.

Cons

Subpar pay. Lack of career growth and stability. Upper management and leadership are heavily disconnected from the core product. They want to "AI" their core platform just because everybody else is doing it but they have no clear direction / solution that makes sense. They sign contracts for services that they don't vet fully and cause headaches for tech support. They mask "reorgs" with surprise layoffs.

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WP Engine Response
3d
We appreciate your candid feedback, and the time you took to leave a review. We're glad to hear you had a positive experience with colleagues, our remote-first culture, work-life balance, and benefits. Those are all important parts of the employee experience, and we're pleased they stood out. We're also appreciate your view on where you feel we fell short. Feedback about compensation, career growth, leadership connection, and organizational change are meaningful, even when they're difficult to hear. While we can't comment on specific business decisions, we appreciate your perspective. Thank you again for telling us about your experience at WP Engine.
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