Thoroughly enjoyed every aspect of working at Towers Watson from the co-workers to the work but had to leave for +$. - Records Management WTW Employee Review

3.0
Dec 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Exposure to challenging on-the-job opportunities; constant work flow and information overload; so many great people with outstanding personalities and intelligence. Great work environment from the lobby, security, amenities, up-to-date equipment, (professional atmosphere). If you love to work, which I do, there is always something to be involved with and people to identify with.

Cons

Lower level employees (office services) were "job-leveled" not realizing that they had taken on an abundance of the duties of people that either retired, moved to another position or terminated employment after the merger. So the employees hired in at a certain title and "pay grade" many years prior to the merger, were actually doing the work of several titles that paid from double to triple. The internal "rewards"/programs that are out there, don't apply to all staff (lower levels) so the low pay can only be rewarded with a great deal of extra work/overtime or involvement in special projects (office moves, for example, where you may get a gift card or paid lunch). There has been a great deal of delegation of duties among the senior staff, which is often a good thing, unless it's delegated to someone who has to work through lunch, come in hours early or stay late to accommodate it -- only to look back and see the person who provided the extra work leaves early or on time most days, is able to take extravagant vacations, spends time with family and can keep personal appointments (doctor, etc). So without realizing it, senior staff give the appearance that there is a true gap in equality among senior and lower level staff with time and work/life balance.

Explore other reviews about WTW

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair company Great people to work with

Cons

Long hours in the 3rd & 4th Q

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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