Progressively more depressing and stifling... get me outta here - Senior Client Manager WTW Employee Review

1.0
Feb 19, 2012
Recommend
CEO approval
Business Outlook

Pros

The Willis employees are the best reason to work at this company and its greatest asset. Many talented individuals, and also access so to some wonderful clients/networking.

Cons

Retention awards you have to earn over the next three years, low pay, no cost of living pay increases, awful benefits. They have taken away the pension plan, reduced the 401K contribution, and I have not had a raise since 2008 despite working for a profitable business unit with a huge profit margin. They wont spend the money and invest upfront for quality systems, instead do every thing as cheap as possible. They have cut every corner to save expenses - sending employees repeated emails asking them to take unpaid time off, when we cant afford it. On top of that, they want you to donate your money in the company's name for their charity - cheap PR. Like previous poster stated - very Orwellian. The top management communicates to the employees like we are a bunch of naive weak minded cattle.

Explore other reviews about WTW

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair company Great people to work with

Cons

Long hours in the 3rd & 4th Q

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

See reviews by: Helpful|Rating|Date|All