Willis is a great learning experience but falls short on benefits and work-life balance. - Account Executive WTW Employee Review

2.0
Jan 23, 2011
Recommend
CEO approval
Business Outlook

Pros

Willis is one of the largest employee benefits brokers in the U.S. As an employee, you will learn a great deal given the wide range of benefit plans and client sizes within their client base. The people are, for the most part, willing to share knowledge and assist in your development and knowledge. Willis is also on of the largest property and casualty brokers in the U.S. which provides opportunity to provide more to clients than just one set of solutions.

Cons

Willis has much potential to be a great employer because of its size and capabilities. However, the organization has its client management team spread so thin amoung the clients that the producers often end up client managers. This problem limits the producers time for sales production and contributes to work/life balance challenges for the client manager. Client managers work significantly beyond 40 hours due to a heavy account load. The bonus compensation involves signing an agreement to pay back the bonus on a prorated basis if the employee resigns which deflates the reward of getting a bonus. The insurance benefits are all paid entirely by the employee except for the medical plan, which are only high deductible plans. The retirement plan is a 401K where the match requires 5 years vesting before the employees owns any of the match.

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paycheck is great, people to work with are generally very intelligent, positive and professional. Many positions are work from home or at least hybrid. Continuous learning is encouraged. Since the company is technically British, it is very inclusive and has several networks to ensure inclusion (although some such as the menopause support group are UK based which isn't surprising as the US doesn't typically care about such things though they should).

Cons

The workload is often insane to put it mildly. You are expected to sort of "do everything". When you are encouraged to speak up if you have too much work, they pretty much tell you "well you just have to figure out how to get it done because we have to give you more work". There is blatant favoritism. Those who are liked are praised for giving detailed answers on calls and granted a month off of PTO while those not as well liked get grilled when they ask for one day off and are told "not to overthink" when they try to provide detailed answers.

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