There is not a training program in place so it's sink or swim... mostly sink. Management doesn't really look out for those of us on the front lines that actually deal with our clients. The benefits are inexpensive to you as an employee but don't cover very much such as vision only covers a visit (no lenses, frames, contacts or corrective surgery).
WaFd Bank Response
8y
You are spot on, our training needs to improve and we are working towards that end. More to come. Thanks for your feedback
Primarily remote work. Decent PTO after the 4th year.
Cons
Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.
