Managment in branches - Personal Banker WaFd Bank Employee Review

2.0
Oct 27, 2017
Recommend
CEO approval
Business Outlook

Pros

They have great working hours, holidays off, M-T 8-5 Friday 8-6, no weekends.

Cons

DM's pay special attention to certain branches that produce, and pay no attention to underperforming branches. Management in the branch I worked at was lazy, never came in, or left early all the time. Leaving the rest of us to deal with angry clients who had been promised information from the manager. We were constantly yelled at by people. Can not go to HR due to possible retaliation or managers "ganging up" on them. DM will protect the managers before they will protect the little guys who actually make time to be in the office and sweep it under the rug when you do let them know about a situation about what is going on in the branch. On top of low wages, and serious lack of training for employees.

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WaFd Bank Response
8y
Great feedback. We are always trying to help lift up the slower branches while encouraging the stars. Training is a priority we are working on. Thanks for your input

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5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

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2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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