No place is perfect. - Branch Manager WaFd Bank Employee Review

4.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent 401K and good benefits. Holidays, vacation and sick on par with other institutions. There are rewards if you work hard consistently and put in the time and energy. You're only as good as YOUR work ethic. I love that we have an engaged, excited CEO who actually takes the time to read Glassdoor reviews and replies! Don't think you'll find that at the Big Box Banks. Great job Brent! Good culture but see note under Advice to Management.

Cons

We all know our training program is lacking. And I'm not sure the new pay scales work. I've had positions for months and I can't get quality people because of the pay. I pitch total compensation like a pro (because I do believe in it) but I still can't get the right people in the right roles; which is key to success. Perhaps loosen the reins a bit and let DM/RP's have more control? If we have a great candidate, let's make it work. Too many times I've had to "settle" on staffing to cover the branch needs and frankly, that never works out. Which is the flip side of not investing up-front: higher turn over which increase costs of training, hurts production and overall client satisfaction. I know there's no magic answer though.

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WaFd Bank Response
8y
The saying goes culture eats strategy for lunch! I think you are spot on. Thanks for the feedback and thank you for making WAFD stand out. Our people are the difference. I called this out in our annual report to shareholders and that is one of the key reasons I am so excited. We have great people, that really look after serving their clients as well as they can. Our formula is simple happy employees + happy clients = happy shareholders. We are far from perfect. Training and compensation are two areas we are focused on. If we have a great candidate and you can't make it happen with your DM/RP, call me

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5.0
Mar 18, 2026
Anonymous employee
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CEO approval
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Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
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Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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