Loan Servicing Assistant - Anonymous employee WaFd Bank Employee Review

3.0
May 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and the pay isn't bad for an entry level job.

Cons

Washington Federal consistently understaffs. This leads to all sorts of predictable problems and is unpleasant for current employees. Communication between management/supervisors and employees is also lacking.

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WaFd Bank Response
8y
Thanks for your feedback. We are working to provide better tools and tracking to be data driven in our staffing models. Please continue to share your thoughts with your manager and me.

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5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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