Customer Service Supervisor - Customer Service Specialist WaFd Bank Employee Review

5.0
Jun 9, 2018
Recommend
CEO approval
Business Outlook

Pros

It's rare to work for a corporation where they truly do care about their employees and show such humanity. Its the people that made that job so incredible. Particularly in the Texas region, where I worked, I can't speak highly enough of my coworkers. They push you to do well, and help you to get there. Amazing learning opportunity.

Cons

Yes, they could pay more.

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WaFd Bank Response
8y
Thank you for the feedback we will take it to hart and give WAFD employes toos to sell our products. We wish you all the best in your future

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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