The people I work with are fantastic. - Customer Service Representative WaFd Bank Employee Review

5.0
Nov 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly and comfortable work environment. They invest in employees with lots of training opportunities. The break room is stocked with pop, snacks, lunch supplements, courtesy of the company. Salesmanship is expected of front line employees, but we aren't expected to be high pressure and annoy the clients. We get paid holidays and don't work weekends.

Cons

Higher pay would be nice. My lifestyle is frugal to the point of discomfort. As an entry-level employee, expect to make only slightly higher than minimum wage, but with benefits added. Of course, if you stay with the company long enough and become fully vested in the 401(k), that is equivalent to a substantial bump in pay.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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