Even with the 5% increase last year and a marginal increase this year, ice cream scoopers are still making more money per hour with exceptional benefits. Bonuses are based on your branch’s success not the company as a whole. More is being asked of Personal bankers (going out into the field and being assigned company laptops to do business outside of the branch). Compensation should match the job requirements and definitely be more than what a high school student would make in the fast food industry. I have seen some turnover in my division and unfortunately it will continue.