They train tellers do to the jobs of bankers but still pay them lower than other companies pay tellers that aren’t doing the job of a personal banker. It’s wonderful to want to cross train your employees but we should be compensated for the extra work. I’ve been strong armed into doing “volunteer” work after hours when I have other obligations. You can no longer call that volunteer time and not pay me if you’re forcing me to volunteer. It’s wonderful Washington federal encourages volunteering but the managers need to not bully people into doing it. The atmosphere is chaotic at best at times because my manager is stretched thin. This leads to them being absolutely horrifying to be around. Yelling at me in front of clients, simply not being a nice person. At times I’ve been terrified to even ask them a simple question for fear of being treated like trash.
