Great Company to work for - CSS WaFd Bank Employee Review

4.0
May 4, 2019
Recommend
CEO approval
Business Outlook

Pros

As an employee coming to Washington Federal from Bank of America it was very scary. I soon learned that working for Washington Federal made me feel much less stressed out all the time. I like that the focus is on making our customers happy and not so much on trying to get customers to open new accounts or use new products.

Cons

It seems like every time the is a new program, update or new product, the roll outs are not smooth. It seems like things are not thought completely through before it is sent to us on the front lines to use. We spend a lot of time trying to get computers to work properly , which in turn effects our customers with wait time and other errors.

avatar
WaFd Bank Response
7y
thank you for your post and we are very happy to have you part of the WAFD family. The B of A branch acquisition has been a real catalyst for us thanks to the clients and employees like yourself. We want to hear your feedback, so if you are not comfortable speaking with your supervisor, please feel empowered to talk with anyone up the chain of command, including myself. We are all in this together and want to improve where we can.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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