Mortgage Loan Processor II - Deceiving - Anonymous employee WaFd Bank Employee Review

2.0
Sep 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very laid back environment, a good job for independent employees who like to work at their own speed.

Cons

Deceiving on opportunities for advancement Management really plays favorites Very high school like environment Open positions are not open to all the staff, management just moves people they like into open positions without allowing other individuals to even apply. I was initially told that I could make up to $2500 a quarter in bonus on top of my hourly rate. I was not told that once I had completed my 3 months through a temp agency I would have to be officially hired on and go a minimum of another 3 months before I would even be eligible for it, and that would only be if I was moved up to level 2 at the end of that three months, which was not a gauruntee. I was told once I was promoted to a level two that I would make $20 an hour, and when I finally was promoted it was only $18 an hour. There is no coaching, little to no training, and if management gives feedback it is almost exclusively negative.

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WaFd Bank Response
6y
I am sorry to hear about your experience, we wish you well in future endeavors. Transparency is key.

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5.0
Mar 18, 2026
Anonymous employee
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CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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