A stepping stone only - Service Desk Tech III WaFd Bank Employee Review

2.0
Jan 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay was decent, people you work with are great

Cons

Management is severely lacking. No direction or support unless your part of the clique. No room for promotion unless someone leaves.

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WaFd Bank Response
6y
Thanks for your post and we wish you well. We will take your advice to heart and try to improve.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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