I Love the Culture - Personal Banker WaFd Bank Employee Review

3.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Working for WaFd has been incredible. Management is more than willing to help you grow and never holds you back when your ambitions reach past your position. Retail Bonus structure is enticing. It does steer us to work harder and smarter for the bank and they rightfully reward us when the work is done - for bonuses that is. I am rarely talked down to, even as a retail employee. Whether I speak with VP's, Branch Support, etc..., it doesn't matter. I, for the most part, am treated with respect and am more than willing to give it back.

Cons

Oh my gosh the base pay is atrocious. Moving from Teller to Personal Banker increased my responsibilities 10 fold, yet my pay is only slightly above a Fast Food worker. If they raised their base pay, which I know they can afford from looking at WaFd's financial statements, I would recommend our bank to anyone. When employees are productive, efficient, and add incredible value to their company, the pay should reflect that. There SHOULD NOT be a fight to get pay increased more than a few %. Our dividends are high, it feels like they are appealing to the Shareholders rather than the employees who are doing their best.

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WaFd Bank Response
5y
Thank you for your post. We have made significant strides in raising base pay but there is clearly more work to be done as basic costs of living (like rent) continue to increase. We try to strike the balance between the needs of our employees, customers and shareholders - all are important.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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