Confusing, Overwhelming, and Condescending - Director of Service WaFd Bank Employee Review

1.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Got to work from home.

Cons

Trainers and supervisors are rude, making asking for help awkward and uncomfortable. Initially, the job is overwhelming, yet it feels like we're expected to know it all right out of the gate. Instruction varies based on supervisor, adding to the confusion and feeling overwhelmed. The spreadsheet we're expected to use is difficult unless you know what you're looking for.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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