Poor management - Teller WaFd Bank Employee Review

1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros are basically that it’s helpful in building a resume and job experience. But not sure this is the best branch to start on based on my experience there.

Cons

Cons are that management was very rude, condescending. Manager is not willing to learn the teller side of things so was a very useless manager when you have one teller trying to hold it together when theres many customers. Since manager did not know how to teach the teller side of things, cheating on qualifying tests was encouraged to become a certified teller. Manager encouraged bending the policies for favorite customers who were her friends. There was conflict of interest between the manager and her boyfriend. He is in real estate so would refer us for lending purposes and manager would get upset at the team if we didn’t bend over backwards for his clients even if they did not qualify. Manager would make remarks that I consider body shaming, making negative comments about employees and customers bodies. She was/is discriminatory against the hispanic community who in her words were a waste of time due to not qualifying for loans. Would make hispanic customers wait longer on purpose but caucasians and anyone that drove a good car she would call over immediately. All employees saw this, and of course not a good working environment I would recommend for anyone.

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WaFd Bank Response
4y
Please contact your division manager and express your concerns, if not resolved please contact your RP or myself.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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