super nice colleagues, I float to different branches several time, the colleagues are incredible nice, super friendly. I love the working environment.
Cons
low payment. As a CSR, we are not only do tellers' job, we still need to do a lot of other complex work which usually doing by personal banker in other banks, such as opening account, IRA withdraw, international wire,... We do a lot of work beyond teller but get paid by tellers' level. Not fair.
WaFd Bank Response
3y
thanks for your post, we take your feedback seriously and and working on changing our comp structure
Primarily remote work. Decent PTO after the 4th year.
Cons
Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.
