You have now entered...............The Twilight Zone........ - Anonymous employee WaFd Bank Employee Review

1.0
Mar 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free pop in kitchen. Learn how to do MUCH more than just teller operations. Learn how to make HUGE sacrifices for a company sake and see nothing in return.

Cons

My branch Manager is completely incompetent. She never learned how to do teller transactions on Washington Federal's system. Therefore she wasn't able to train me, all of my training came from fellow CSR's *slaves*. Manager is always leaving early, taking half days, not coming in. She complains about inadequate pay while making over 2 times what we make. I don't even make 12.00 / hr after being "promoted". Work load is much higher than competitor banks. Washington Federals System is ancient and dated. Regional manager has no clue about the inner workings of "his" branches. Just a complete lack of management and oversight. Get ready to feel used and abused.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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