My truth - Branch Manager WaFd Bank Employee Review

4.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Probably the best 401k that I have ever had. They have a great match and stock options. Good instructions on bank processes and procedures.

Cons

Customer Service line does not always return phone calls to clients or take several days to do so.

avatar
WaFd Bank Response
3y
Thanks for your post, we are working to improve the response time on internal phone calls.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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