Great place for a first office job. - Customer Service Representative/Teller WaFd Bank Employee Review

3.0
Nov 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Management recognizes learning from mistakes and helps you improve. You learn how to do a lot more than one position. I was a bank teller and became proficient at opening new accounts, as well as learning about loans.

Cons

There are lots of opportunities to grow with the company, but most involve a lateral move - AKA same pay. Pay is way too low for the responsibilities you handle.

Explore other reviews about WaFd Bank

5.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The leadership at all levels is outstanding

Cons

No cons in the bank

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Primarily remote work. Decent PTO after the 4th year.

Cons

Limited staffing and limiting overtime opportunities until the bitter end of potentially missing deadlines, which you are guilted into working. 2% "raise" every January and ZERO merit raises. Gutted profit sharing and profitability bonuses over time. Most recent bonus, which is tied to net profit after dividends, was given a result when the scale was never published. All previous bonuses had a floor-to-ceiling profit scale that showed the targets months in advance of the end of the bonus period.

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